Policies

Scheduling:

Photo shoots take between 30 minutes and 2 hours depending on the size of the home. Homes over 5,000 square feet may take longer than 2 hours. 

Payment:

Payment is due at time of scheduling. We accept Visa, Mastercard, American Express, or Discover. 

Travel Surcharge:

A travel surcharge will be applied to all orders greater than 20 miles (one way) from Daniel Island, SC 29492. The surcharge amount will be established based on current gas prices and agreed upon before the shoot is scheduled.

The Shoot:

We focus on the following areas at each photo shoot: front exterior, back exterior, special views (waterfront, etc), living room, dining room, family room, kitchen, master bedroom, master bath, secondary bedrooms and bonus rooms. Smaller bathrooms, utility rooms, and garage interiors are not provided unless otherwise instructed. In addition to shooting wide angle images of each space, we also may provide you with artistic photos highlighting unique architectural details of the home whenever possible.

Pets:

Pets will not be included in any photos. Please make sure pets and their belongings (food bowls, beds, toys, etc.) are contained and out of site from all major rooms in the house.

Cancellations, Rescheduling, and Inclement Weather:

Cancellations made within 24 hours of the appointment are subject to a $75 cancellation fee. Every effort will be made to accommodate rescheduling. If inclement weather prohibits exterior photos, a reshoot of the exterior will be scheduled as soon as possible.

Photo and Tour Delivery Expectations:

1-2 business days after your photo shoot you will receive an email with a link to your Client Panel, where you can download photos in multiple sizes, customize your virtual tour, obtain virtual tour links, and more. We always strive for the fastest delivery possible, but remember, there are no shortcuts to quality.  We are hard at work and you will receive the most professional photos and highest quality tour available. Please add ‘DoNotReply@transferbigfiles.com’ and ‘info@listingsinmotion.com’ to your email address book.

Licensing

Please Read Carefully.

Under current federal copyright law, the copyright of any photography remains with the photographer unless specifically agreed upon. Listings In Motion LLC retains all rights to photos taken of properties. We license the use of the images to the listing agent of the property at the time the photo is taken. This is a non-exclusive and non-transferrable license of use that is extended to the agent for the amount of time that the property is for sale.

Photographs taken by Listings In Motion LLC are not to be used for any purpose other than the marketing of the property listing. Agents must obtain permission from Listings In Motion LLC to use the image for any other medium (marketing of agent’s services, calendars, etc).

Photographs taken for an agent cannot be passed on to another agent should the seller wish to change real estate agents unless the contracting vendor was the seller. If the home owner pays us for the licenses, then they can transfer the images to different agents for the purpose of marketing their home. The new listing agent will need to contact Listings In Motion LLC. Listings In Motion LLC requires that the new listing agent purchase one of our packages.

We are fully committed to providing the best service possible to our customers. To that end, we are extremely flexible to how our customers use our images. We want to work with you to meet your needs. All we ask is that you discuss any transfer of medium with us before doing so. Generally, we will be happy to license use of our images for other purposes at no additional cost.

Our female photographers will not photograph any property alone with any males other than the listing agent. If a photo shoot must be scheduled when a male seller would be alone with our photographer, please inform us right away so that we can make the necessary adjustments to our schedules. The safety of our photographers is of the utmost importance to us. We regret that in this day and age these precautions are necessary. We reserve the right to reschedule any photo shoot if our photographer does not feel confident in the surroundings.

By scheduling a photo shoot with Listings In Motion LLC, customer agrees to above policy.