Policies

Scheduling:

Photo shoots take between 30 minutes and 2 hours depending on the size of the home. Homes over 5,000 square feet may take longer than 2 hours. 

Payment:

Payment is due at time of scheduling. We accept Visa, Mastercard, American Express, or Discover. 

Travel Surcharge:

A travel surcharge will be applied to all orders greater than 20 miles (one way) from Daniel Island, SC 29492. The surcharge amount will be established based on current gas prices and agreed upon before the shoot is scheduled.

The Shoot:

We focus on the following areas at each photo shoot: front exterior, back exterior, special views (waterfront, etc), living room, dining room, family room, kitchen, master bedroom, master bath, secondary bedrooms and bonus rooms. Smaller bathrooms, utility rooms, and garage interiors are not provided unless otherwise instructed. In addition to shooting wide angle images of each space, we also may provide you with artistic photos highlighting unique architectural details of the home whenever possible.

Pets:

Pets will not be included in any photos. Please make sure pets and their belongings (food bowls, beds, toys, etc.) are contained and out of site from all major rooms in the house.

Cancellations, Rescheduling, and Inclement Weather:

Cancellations made within 24 hours of the appointment are subject to a $75 cancellation fee. Every effort will be made to accommodate rescheduling. If inclement weather prohibits exterior photos, a reshoot of the exterior will be scheduled as soon as possible.

Photo and Tour Delivery Expectations:

1-2 business days after your photo shoot you will receive an email with a link to your Client Panel, where you can download photos in multiple sizes, customize your virtual tour, obtain virtual tour links, and more. We always strive for the fastest delivery possible, but remember, there are no shortcuts to quality.  We are hard at work and you will receive the most professional photos and highest quality tour available. Please add ‘DoNotReply@transferbigfiles.com’ and ‘info@listingsinmotion.com’ to your email address book.

Licensing

Please Read Carefully.

Under federal copyright law, the copyright of our photography remains with the Listings In Motion LLC unless specifically agreed upon. Listings In Motion LLC retains all rights to our images. Listings In Motion LLC licenses the use of our images to the customer for marketing purposes, and for the duration of time the property is being advertised by the customer. The customer's license is non-exclusive. Listings In Motion LLC retains the right to license our image rights to additional customers at its discretion. The customer's license is non-transferrable. The customer may not transfer our photos to another party for any reason. 

Photos taken by Listings In Motion LLC are not to be used for any purpose other than the marketing of the property or services associated with the property. Customers must obtain permission from Listings In Motion LLC to use the images for any other medium.

We are fully committed to providing the best service possible to our customers. To that end, we are extremely flexible to how our customers use our images. We want to work with you to meet your needs. All we ask is that you discuss any transfer of medium with us before doing so. Generally, we will be happy to license use of our images for other purposes at no additional cost.

Our female photographers will not photograph any property alone with any males other than the listing agent. If a photo shoot must be scheduled when a male seller would be alone with our photographer, please inform us right away so that we can make the necessary adjustments to our schedules. The safety of our photographers is of the utmost importance to us. We regret that in this day and age these precautions are necessary. We reserve the right to reschedule any photo shoot if our photographer does not feel confident in the surroundings.

By scheduling a photo shoot with Listings In Motion LLC, customer agrees to above policy.